Support

How can we help?

Find answers to the most common questions below, or write to us if you've found a bug or are missing a feature.

FAQs

How to create an account with ClearRamp?

If your organisation is already set up, ask your administrator to create you, and you will receive an email invitation to set up your account. If your organisation doesn't have an account, reach out to us.

How to customise ClearRamp?

If your organisation has purchased white-labelling, you can change and adapt many parts of the UI to fit your organisation's branding. If anything is missing or you need additional assets, please reach out to us.

Why use ClearRamp?

ClearRamp helps SaaS vendors optimise customer onboarding with a simple, easy-to-use customer onboarding platform and a project care service that helps you succeed. Successful customer onboarding increases customer retention, engagement and lifetime value – and all of these have a clear impact on your company's success.

Report a bug or feature request

The button opens your email program with the message ready to send to support@clearramp.com.

Email us directly

support@clearramp.com

Useful links

Go to the ClearRamp app