The Onboarding Analysis

Get a concrete plan for an onboarding that keeps your customers.

Most SaaS companies lose 20-30% of new customers before they ever experience real value. Our onboarding analysis maps exactly where it's going wrong and gives you a detailed report with concrete improvements you can act on right away.

Book the two sessions

What is the onboarding analysis?

An analysis that shows exactly where you're losing customers.

Over two focused sessions, we map your current onboarding and pinpoint exactly where customers lose their footing.

You get a detailed report describing what can be improved and precisely how — prioritised by impact.

The report is yours to use, whether you execute it yourself or with us.

What we look at

What the report covers

First Value Moment Is there a concrete moment where the customer experiences real value? Without it, customers never really get going.

User behaviour and nudging Are users paced toward the new behaviour, or left to figure it out themselves? This determines whether habits actually change.

Milestones and progress Do you measure progress in outcomes, or just in calendar days? This determines whether every customer is led the same way toward value.

Health signals Do you spot risk early, or only when the customer cancels? This determines whether you have time to step in.

Tech and automation Is everything that could be automated actually automated? This determines how much time it frees up for your consultants.

Time-to-value Do you know the number that actually predicts retention? That number can typically be cut by 30 to 50%.

Two sessions, one clear process

Session 1 maps your current onboarding. We then analyse your process against what high-performing SaaS teams do. Session 2 walks through the report with you.

One detailed report

You get a report describing what can be improved and how — prioritised by impact. The report is yours, whether you execute it yourself or with us.

No commitment

The analysis isn't the start of a subscription. You get a concrete action plan you can use, whatever you decide afterward.

7 focus areas covered

From First Value Moment to tech and automation — we assess the areas that actually predict whether a customer stays or churns.

Typically pays for itself within a year

The price is 27,000 DKK plus VAT. Most companies recoup the investment within the first year.

Want to go further? Your choice

Our 10-week implementation programme builds the new playbooks and health signals directly into ClearRamp, with measurable results within 30 days. Only if it makes sense.

The investment

Two sessions. One report. 27,000 DKK.

The analysis runs over two sessions. The first maps your current onboarding — what's working, and where customers lose their footing. We then analyse your process against the methods high-performing SaaS teams use.

The second session walks through the detailed report: concrete improvements, prioritised by impact. The report is yours, whether you choose to execute it yourself or with us.

27,000 DKK + VAT. Typically pays for itself within a year.

Book the two sessions →

What we believe

Effective work needs the right approach

Work should be meaningful, and the time you spend should bring you closer to your goals. The way you work should support what actually matters — not add unnecessary complexity. We see real potential in sharpening your existing processes to fit your reality, rather than leaning on habits built for a different time's needs.

Changing how an organisation works is rarely easy. It usually means changing habits, making decisions about things you don't fully know, and spending time you'd otherwise spend on the day-to-day.